PENTAHELIX STRATEGY FOR IMPROVING TOURISM IN TURKEY

Authors

  • Ateng Kusnandar Adisaputra UIN Sunan Gunung Djati Bandung Author
  • Ajeng Noer Syifa Dewi UIN Sunan Gunung Djati Bandung Author

DOI:

https://doi.org/10.54783/2jstmc12

Keywords:

Model, Pentahelix, Tourism, Turkey

Abstract

This study aims to analyze the pentahelix strategy to increase Turkish tourism. This research uses a qualitative method. The data used in this study comes from secondary sources, including official reports from the Turkish government, publications from the Turkish Ministry of Culture and Tourism, scientific journals, and credible online sources discussing the development of the tourism sector. The data collection technique was carried out through library research, examining various literature related to the concept of Pentahelix and Turkey's tourism policy. Data analysis is carried out through content analysis, which involves identifying, interpreting, and drawing conclusions. The results of the study show that the Pentahelix model is the main key to the rapid success of Turkey's tourism development to be known as one of the best destinations in the world. Collaboration between academics, government, business, media, and society creates a mutually supportive and sustainability-oriented tourism ecosystem. Academics contribute through research and human resource development, the government sets policies such as the Turkey Tourism Strategy 2023 as well as the GoTürkiye program, the business sector encourages product innovation and service digitalization, the media strengthens the positive image of tourism through global campaigns, while the community safeguards the local culture and environment. The synergy of these five elements forms innovative, inclusive, and sustainable tourism governance, making Turkey a real example for other countries in realizing competitive tourism at the global level.

References

1. Ahmad, A., Alam, M. S., Kirmani, M. D., & Madsen, D. Ø. (2023). Why do academicians share knowledge? A study of higher education institutions in India. Frontiers in Psychology, 14, 1181030. https://doi.org/10.3389/fpsyg.2023.1181030

2. Aktan, E. (2018). Sosyal medyanın turizm pazarlamasındaki rolünün değerlendirilmesi. Journal of Tourism & Gastronomy Studies, 6(3), 228–248.

3. Aktaş Çimen, Z., Kutlu, D., Sarıçoban, K., & Ongun, U. (2024). The Competitiveness of Turkish Tourism in the Global Market. Sustainability, 16(24), 11232.

4. Altınok, A. (2024). Investigating community participation and resilience in community-based tourism development to advance sustainable tourism: The case of Turkey.

5. Armutcu, B., Tan, A., Amponsah, M., Parida, S., & Ramkissoon, H. (2023). Tourist behaviour: The role of digital marketing and social media. Acta Psychologica, 240, 104025.

6. Besser, T. L., & Miller, N. J. (2004). The risks of enlightened self-interest: Small businesses and support for community. Business & Society, 43(4), 398–425.

7. Bouncken, R. B., Plüschke, B. D., Pesch, R., & Kraus, S. (2016). Entrepreneurial orientation in vertical alliances: Joint product innovation and learning from allies. Review of Managerial Science, 10, 381–409.

8. Calzada, I. (2020). Democratising smart cities? Penta-helix multistakeholder social innovation framework. Smart Cities, 3(4), 1145–1172.

9. Duran, G., Erdem, D., & Konaklıoğlu, E. (2022). Sosyal medyada turistlerin ilgisini ne çekiyor? Türkiye-Yunanistan destinasyonları üzerine göstergebilimsel bir analiz. Journal of Recreation and Tourism Research, 9(2), 1–13.

10. Fleacă, E., & Fleacă, B. (2016). The business process management map–an effective means for managing the enterprise value chain. Procedia Technology, 22, 954–960.

11. goturkiye. (2022). TÜRKİYE’S SUSTAINABLE TOURISM PROGRAM. Go Turkiye. https://goturkiye.com/turkiyes-sustainable-tourism-program

12. Horrigan, B. (2010). Corporate social responsibility in the 21st century: Debates, models and practices across government, law and business. In Corporate Social Responsibility in the 21st Century. Edward Elgar Publishing.

13. Icoz, O., Kutuk, A., & Icoz, O. (2018). Social media and consumer buying decisions in tourism: The case of Turkey. https://doi.org/10.25145/j.pasos.2018.16.073

14. Khan, A. A., & Tuncer, A. (2022). Evaluation of Sustainable Tourism Development in Context of Local Community’s Perception: Case of Didim District of Turkey. Journal of Innovative Agriculture and Social Development, 1(1), 1–11.

15. Khanal, A., Akhtaruzzaman, M., & Kularatne, I. (2021). The influence of social media on stakeholder engagement and the corporate social responsibility of small businesses. Corporate Social Responsibility and Environmental Management, 28(6), 1921–1929.

16. Köse, Ş., & Velibeyoğlu, K. (2025). Super citizens: The power of social innovation in İzmir/Turkey. Innovation: The European Journal of Social Science Research, 38(1), 419–446.

17. Madera, J. M., Dawson, M., Guchait, P., & Belarmino, A. M. (2017). Strategic human resources management research in hospitality and tourism: A review of current literature and suggestions for the future. International Journal of Contemporary Hospitality Management, 29(1), 48–67. https://doi.org/10.1108/IJCHM-02-2016-0051

18. Mesci, M., Çömlekçi, İ., Öztürk, E., & Batman, O. (2024). Problems faced by hotel businesses within the scope of environmental analysis factors: The case of Akçakoca. Journal of Multidisciplinary Academic Tourism, 9(1), 1–8. https://doi.org/10.31822/jomat.2024-9-1-1

19. Mohr, J., & Spekman, R. (1994). Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques. Strategic Management Journal, 15(2), 135–152.

20. Pencarelli, T. (2020). The digital revolution in the travel and tourism industry. Information Technology & Tourism, 22(3), 455–476.

21. PMA Group. (2025). 2024 Turkey Tourism Statistics Announced – Record Visitor Growth and New Trends. PMA Group. https://www.pmagroup.com.tr/post/2024-turkey-tourism-statistics-announced-record-visitor-growth-and-new-trends?utm_source=chatgpt.com

22. Purnawarman, A., & Nurfadila, A. (2022). Analysis of The increase in Russian Tourist Visits to Turkey in The implementation of Policies and Programs to Achieve Turkey’s Tourism Targets Namely By 2023. International Journal of Social Science Research and Review, 5, 12.

23. Routers. (2025). Turkey tourism revenues rise 8.3% to $61 bln last year. Routers. https://www.reuters.com/world/middle-east/turkey-tourism-revenues-rise-83-61-bln-last-year-2025-01-31/

24. Sturesson, E., Lindmark, A., & Nilsson Roos, M. (2009). Collaboration for innovation-A study in the Öresund region.

25. TTW. (2025). How is Turkey’s Booming Tourism Industry Shaping Global Travel? Boosting Record-Breaking Growth and Ambitious Goals for the Future. Travel and Tour World. https://www.travelandtourworld.com/news/article/how-is-turkeys-booming-tourism-industry-shaping-global-travel-boosting-record-breaking-growth-and-ambitious-goals-for-the-future/?utm_source=chatgpt.com

26. Turkisminute. (2025). Turkey’s tourism revenue hit all-time high in 2024, exceeding $61 billion. Turkish Minute. https://www.turkishminute.com/2025/10/07/turkish-ports-sent-456-ships-to-israel-in-first-nine-months-of-2025-despite-trade-ban/

27. Wang, H.-L. (2014). Theories for competitive advantage.

28. WTTC. (2024). Türkiye’s Travel & Tourism Sector Reached Record-Breaking New Heights Last Year. World Travel & Tourism Council. https://wttc.org/news/travel-tourism-sector-reached-record-breaking-new-heights-last-year?utm_source=chatgpt.com

29. Yayla, Ö., Koç, B., & Dimanche, F. (2023). Residents’ support for tourism development: Investigating quality-of-life, community commitment, and communication. European Journal of Tourism Research, 33, 3311–3311.

30. Yurchyshyna, L., Bieloborodova, M., & Kaliuzhna, T. (2021). Competency-based approach as a factor of a tourist enterprise effective personnel policy. Економіка і Регіон/Economics and Region, 3 (82), 62–68.

31. ZEREN, U., & ÇAVUŞ, Ş. (2025). Endonezya’dan Türkiye’ye Seyahat Eden Turistlerin Seyahat Motivasyonlarında Türk Dizilerinin Rolü (The Role of Turkish TV Series in the Travel Motivations of Tourists Traveling from Indonesia to Türkiye). Journal of Tourism & Gastronomy Studies, 13(1), 957–979.

Downloads

Published

17-03-2026

How to Cite

PENTAHELIX STRATEGY FOR IMPROVING TOURISM IN TURKEY. (2026). Iqtishaduna : International Conference Proceeding, 2, 68-75. https://doi.org/10.54783/2jstmc12

Similar Articles

1-10 of 35

You may also start an advanced similarity search for this article.

Most read articles by the same author(s)